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SHIPPING INFORMATION

Shipping times vary depending on location, time of year and local postal service. On average, orders should arrive in 1-4 weeks.

  • Once your order has been placed you will receive an email confirmation to let you know we have received your order and payment.

  • Once your parcel has been shipped you will receive a first e-mail containing your receipt and a second email with tracking information.

  • Using your tracking number, you can follow the delivery process of your order by visiting our partner's website Packlink , depending on your delivery country. 

  • You will receive your order within an estimated time of 2 to 5 working days, with the 2 free samples you have selected.

 We inform you that anyone present at your address will recover your parcel but it is not possible to deliver it to another address.
In case of absence, you will receive an email notification inviting you to pick up your order at the collection point.

Terms of delivery

Shipping fees: alchimiste d'oud sauvage offers complimentary delivery on orders over 100€.
For any order less than or equal to 100€, the shipping fees varies depending on destination country.

Delivery area: 
Our carrier covers:

  • Austria

  • Belgium

  • Bulgaria

  • Cyprus

  • Croatia

  • Czech Republic 

  • Denmark

  • Estonia

  • Germany

  • Greece

  • Hungary

  • Ireland

  • Italy

  • Latvia

  • Lithuania

  • Luxembourg

  • Malta

  • Netherlands

  • Poland

  • Portugal

  • Romania

  • Slovakia 

  • Slovenia 

  • Spain

  • Sweden

International packages may be subject to customs, duties or other fees that are calculated by country. The customer is responsible for paying any and all customs duties and fees. International packages may be delayed by customs. Unfortunately, we at alchimiste d'oud sauvage have no control over these circumstances. 

COMPLIMENTARY DELIVERY OVER  100€

LUXURY SAMPLES WITH EVERY ORDER

COMPLIMENTARY GIFT WRAPPING

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WEDDING FAVOURS EXPERTS

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BECOME AN AFFILIATE

LUXURY SAMPLES WITH EVERY ORDER

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LEGAL/TERMS OF USE

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FREQUENTLY ASKED QUESTIONS

Our brand at a glance

alchimiste d'oud sauvage brand creates uniquely designed candles vessels, wax hurricane lanterns, and designs for the home that are one-of-a-kind works of art, crafted with obsessive attention to details. Each piece has been created with an innate passion for the arts, using techniques that have been passed down through generations. Our philosophy is to construct everything manually, without the help of machines or automated processes. This makes each object a unique and incomparable piece, which gives it an extremely special character. Our candles have been hand-poured one by one in small batches in the northeast of Spain, near the Mediterranean, using sophisticated blends of precious ouds, wood resinoids, concretes and absolutes, essences and fragrance oils, organic cotton and hemp wicks, wood wicks from the eucalyptus tree, a premium blend of coconut and soy wax and, cruelty-free virgin beeswax, which we acquire directly from Valencian beekeepers. Our signature candle vessels are gilded with raw minerals, stones, and crystals from Morocco and Italy.

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