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SHIPPING INFORMATION

Shipping times vary depending on location, time of year and local postal service. On average, orders should arrive in 1-4 weeks.

  • Once your order has been placed you will receive an email confirmation to let you know we have received your order and payment.

  • Once your parcel has been shipped you will receive a first e-mail containing your receipt and a second email with tracking information.

  • Using your tracking number, you can follow the delivery process of your order by visiting our partner's website Packlink , depending on your delivery country. 

  • You will receive your order within an estimated time of 2 to 5 working days, with the 2 free samples you have selected.

 We inform you that anyone present at your address will recover your parcel but it is not possible to deliver it to another address.
In case of absence, you will receive an email notification inviting you to pick up your order at the collection point.

Terms of delivery

Shipping fees: alchimiste d'oud sauvage offers complimentary delivery on orders over 100€.
For any order less than or equal to 100€, the shipping fees varies depending on destination country.

Delivery area: 
Our carrier covers:

  • Austria

  • Belgium

  • Bulgaria

  • Cyprus

  • Croatia

  • Czech Republic 

  • Denmark

  • Estonia

  • Germany

  • Greece

  • Hungary

  • Ireland

  • Italy

  • Latvia

  • Lithuania

  • Luxembourg

  • Malta

  • Netherlands

  • Poland

  • Portugal

  • Romania

  • Slovakia 

  • Slovenia 

  • Spain

  • Sweden

International packages may be subject to customs, duties or other fees that are calculated by country. The customer is responsible for paying any and all customs duties and fees. International packages may be delayed by customs. Unfortunately, we at alchimiste d'oud sauvage have no control over these circumstances. 

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COMPLIMENTARY DELIVERY OVER  100€

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LUXURY SAMPLES WITH EVERY ORDER

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COMPLIMENTARY GIFT WRAPPING

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WEDDING FAVOURS EXPERTS